FREE NOW

Popular Articles

• I think I've been charged twice?
  If you're seeing more than one FREE NOW entry on your bank statement relating to a recent trip, rest assured it's unlikely you've been double charged. Instead, one of the entries is likely to be a ... View full article
• I think I've been charged for a FREE NOW trip I didn't take
  We're sorry to hear you've been charged for a trip you didn't take. There could be a couple of reasons as to why this has happened. Please read through all cases, or jump straight to the situation ... View full article
• How can I contact my FREE NOW driver about a lost item?
  We're sorry to hear that you have lost an item in a FREE NOW vehicle! The best way to check if your driver has found the item is to contact them directly via the app, which you can do for up to 7 d... View full article
• How can I keep my information up-to-date?
  As a licensed dispatch operator, FREE NOW has a legal requirement to maintain up-to-date and accurate information on all drivers, at all times. If you need to change or update any infromation, you'... View full article
• How do I reset my password?
  Forgot your password? No worries, here’s how to reset it. Open the FREE NOW driver app. On the login page, click ‘Forgotten password?’. (see the 1st image below) A new page will appear (see the 2n... View full article
• How can I register with FREE NOW?
  Registering to drive with FREE NOW is simple and we’d love to have you on board! If you’d like to drive with us: Download the FREE NOW driver app onto your mobile device. The driver app can be dow... View full article
• How do I reset my password?
  Forgot your password? No worries, here’s how to reset it. Open the FREE NOW driver app. On the login page, click ‘Forgotten password?’. (see the 1st image below) A new page will appear (see the 2n... View full article
• How can I register with FREE NOW?
  Registering to drive with FREE NOW is simple and we’d love to have you on board! If you’d like to drive with us: Download the FREE NOW driver app onto your mobile device. The driver app can be dow... View full article
• How do I use the Admin Panel?
  Our customer success manager Jimmy Pavesi breaks down all the tips and tricks to make the most of the admin panel.   View full article
• How do I set up a business account with FREE NOW?
  Unsure on how to set up a business account with FREE NOW? We've got you covered! If you'd like to jump ahead tap on one of the steps below, otherwise scroll through to the bottom. Step 1: Fill out... View full article
• How can I order a trip for a guest?
  Do you want to know how to order for a guest? Click one of the topics below to jump straight to the relevant instructions. How to order for a guest via the Web Booker How to order for a guest in t... View full article