How to use an electric bike

What are the requirements to rent a bike with FREENOW?

Where does FREENOW offer bikes for renting?

How do I start my bike trip?

Can't start my bike rental. What can I do?

Where and how can I park the bike?

Can't finish my bike rental. What can I do?

Can I pause my bike rental?

Why does my bike slow down?

Why have I been charged a temporary hold for my bike rental?

What to do if I have been charged a fine for my bike rental?

How to claim a charge for renting my bike?

Where should I report any damage to the bike?

What should I do if I have an accident on my bike?