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FREENOW
Multimobility
How to use an electric bike
How to use an electric bike
What are the requirements to rent a bike with FREENOW?
Where does FREENOW offer ebikes for renting?
How do I start my bike trip?
Can't start my bike rental. What can I do?
Where and how can I park the bike?
Can't finish my bike rental. What can I do?
Can I pause my bike rental?
Why does my bike slow down?
Why have I been charged a temporary hold for my bike rental?
What to do if I have been charged a fine for my bike rental?
How to claim a charge for renting my bike?
Where should I report any damage to the bike?
What should I do if I have an accident on my bike?
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