FREE NOW

Popular Articles

• I think I've been charged twice
  If there is more than one entry from FREE NOW on your bank statement relating to a recent order with us, then please be assured that you are unlikely to have been double charged. Instead, one of th... View full article
• I've been charged for a ride which I did not take
  If you have been charged for a ride that you did not take then there could be multiple reasons for this. Please view the following options below to see which is most relevant to your situation: I a... View full article
• Lost Property - I left something in the vehicle
  If you have left something behind in a FREE NOW taxi you can call your driver up to 7 days after your trip has ended. To call your driver simply go to the profile section of your app, select Trips ... View full article
• How can I keep my information up-to-date?
  As a licensed dispatch operator, FREE NOW has a legal requirement to maintain up-to-date and accurate information on all drivers, at all times. If you need to change or update any information, ... View full article
• How do I reset my password?
  Forgot your password? No worries, here’s how to reset it. Open the FREE NOW driver app. On the login page, click ‘Forgotten password?’. (see the 1st image below) A new page will appear (see the 2n... View full article
• How can I register with FREE NOW?
  Registering to drive with FREE NOW is simple and we’d love to have you onboard! If you’d like to drive with us: Download the FREE NOW driver app onto your mobile device. The driver app can be down... View full article
• How do I set up a business account?
  Step 1: Fill out your company details Step 2: Getting your profile set up Existing user New user Step 3: Adding a payment method   If you’d like to go ahead and set up an account with FREE N... View full article
• How can I order a trip for a guest?
  Do you want to know how to order for a guest? Click one of the topics below to jump straight to the relevant instructions. How to order for a guest via the Web Booker How to order for a guest in t... View full article