- If you are facing technical problems with the Admin Panel or the Web Booker, proceed with clearing the data/cache/cookies of your browser.
- If you are facing troubles with the app, follow these steps:
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- Uninstall the Freenow App: If your mobile device is an Android, clear the cache of your device as follows: Settings > Apps > Freenow > Clear data/cache/cookies
- Restart your mobile device
- Reinstall the Freenow app with the latest version available (Google Play Store / App Store)
- Connect to a Wi-Fi network and after switch to a mobile data to try to fix any internet coverage issues
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After have done all these steps, if the issues still persist, please provide to our Support Team with screenshots or videos of the incident. We will create an incident to be reviewed by our IT Department and solve it as soon as possible.