Your feedback is essential in helping us make Freenow even better!
After your trip, please take a moment to rate your driver and vehicle. You can do it immediately or within 48 hours of completing your ride.
How to rate your trip:
Once your trip is finished, you'll be prompted to rate your experience. You can also leave a comment to provide more details about your ride. The more specific your feedback, the better we can enhance our service for you and other passengers.
If you want to rate it later:
- Open the Freenow app and tap History at the bottom of the main screen
- Find the trip you want to rate and select it
- Scroll down and click on the Rating tab under the driver’s information