• How do I pay for my FREE NOW trip?
    Paying for a FREE NOW trip is very simple. If you're travelling with a FREE NOW 'Ride' or 'EV Ride' all payments are processed in-app via card or Apple Pay. All you'll need to do is add your card o... View full article
  • How can I add a payment method?
    To add a new payment method to your FREE NOW account, please follow the steps below: 1. Tap on the Profile icon in the top right-hand corner of the map screen  2. Select 'Payment' 3. Tap on the 'Pl... View full article
  • How can I remove a payment method?
    To remove a payment method, please follow the steps below:  Tap on the Profile icon in the top right-hand corner of the map screen  Select 'Wallet' or 'Payment' Click on the card you wish to remov... View full article
  • What payment methods are accepted on FREE NOW?
    Currently, we accept: Visa Mastercard American Express Apple Pay Google Pay PayPal  We are working on extending this to bring you more options in the near future. Got another question? Reach out ... View full article
  • How can I pay using Apple Pay?
    You can now choose Apple Pay as an in-app payment method for the FREE NOW app. If you've already got Apple Pay on your phone it will automatically be available to use as a payment method, so there’... View full article
  • How can I pay using Google Pay?
    You can now choose Google Pay as an in-app payment method for the FREE NOW app. If you've already got Google Pay on your phone, and have the latest version of the FREE NOW app, Google Pay will auto... View full article
  • How can I pay using PayPal?
    If you're wanting to link PayPal to your FREE NOW account please follow the steps below: 1. Tap on the Profile icon in the top right-hand corner of the map screen 2. Select 'Wallet' or 'Payment' 3.... View full article
  • What is Quick Pay?
    FREE NOW has just made taking a trip easier! Quick Pay has been introduced to make your in-app payment effortless and more efficient.  Previously, we have asked you to use Slide-2-Pay which require... View full article
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