Payments, Pricing & Fees 🚕

What is a cancellation fee and when does it apply?

I see multiple charges for the same ride.

How is my rate calculated?

I paid more than expected

I think I have been charged for a trip I did not take

What are FREENOW's additional fees?

Why is my payment method not working?

How to resolve a payment incident?

My driver asked me to pay the toll