Invoices & Receipts

How can I distinguish invoicing between my private and business travel?

The FREE NOW app facilitates your expense reports, giving you the option to indicate whether you want your book to be billed as a private or business ride. To do so, first, you have to activate you... View full article

How do I request a copy of my invoice

In line with the new Supreme Court ruling for the UK ride-hailing industry, we are unable to issue invoices to individual customers. If you have paid for your trip externally (by cash/card in the v... View full article

Why do I have two receipts for one trip?

Important: This does not apply in the UK. In line with the new Supreme Court ruling for the UK ride-hailing industry, we are unable to issue invoices to individual customers. If you have paid for y... View full article

How can I make changes to my invoices?

Important: This does not apply in the UK. In line with the new Supreme Court ruling for the UK ride-hailing industry, we are unable to issue invoices to individual customers. If you have paid for y... View full article

When will I receive my receipt?

In line with the new Supreme Court ruling for the UK ride-hailing industry, we are unable to issue invoices to individual customers. If you have paid for your trip externally (by cash/card in the v... View full article

Can I edit the invoicing address on a receipt I've already received?

Important: This does not apply in the UK. In line with the new Supreme Court ruling for the UK ride-hailing industry, we are unable to issue invoices to individual customers. If you have paid for y... View full article

How to assign my business account as a payment method for my business trips

If you already have an active FREE NOW for Business Account, then you can now use it as a payment method instead of your personal account. Before your trip To do this, before requesting your taxi, ... View full article