Payments, Pricing & Fees 🚕

What is a cancellation fee and when does it apply?

I think I have been charged twice

How is the fare for my trip calculated?

I have paid more than expected

I have been charged for a FREENOW journey that I did not take

What additional charges may be included in my travel fare?

Why has my payment via app failed?

How can I settle a pending payment?

My driver has asked me to pay the toll