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Multimobility
How to use an electric bike
How to use an electric bike
What do I need to do before my first eBike ride?
Where can I rent an eBike?
How do I start my ride with the eBike?
I can't start my bike rental. What can I do?
Where and how can I park the bicycle?
I can't end my bike rental. What can I do?
How does the park mode of a bike work?
Why is my bike getting slower?
Why was I charged a pre-authorization fee for my bike rental?
What can I do if I have been fined for my bike rental?
How do I charge a fee for renting out my bike?
Where do I report damages to the eBike?
What should I do if I have an accident with my bicycle?
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