Your Freenow passenger rating, right under your profile picture, is more than just a number; it reflects your respect and consideration for the drivers who get you where you need to be. It's the average score of driver's feedback, and while not every driver rates, those who do contribute to your overall rating.
You can easily improve your rating by taking into account these pieces of advice:
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Punctuality is Key
- Order your ride when you're truly ready. Waiting wastes the driver's valuable time.
- Use the app's tracking feature to monitor your driver's arrival.
- Ensure your pickup location is accurate. GPS can be tricky, so double-check the pin.
- If you're running late, a quick message or call is a sign of respect.
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Respectful Interactions
- Treat drivers with courtesy; they're providing a service.
- Be mindful of cultural differences and treat their vehicle with care.
- Communicate your preferences politely. If you want a quiet ride, just say so.
- Avoid making a mess or being disruptive, especially when intoxicated.
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Adhere to Platform Guidelines
- Always wear your seatbelt. Safety is paramount.
- Refrain from illegal activities, including open alcohol containers.
- Maintain respectful behavior: no smoking, loud phone calls, or inappropriate conduct.
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Show Appreciation
- Tipping is a great way to express gratitude. Drivers keep 100% of their tips.
- Consider leaving a positive review.
By following these tips, you'll not only enhance your Freenow passenger rating but also contribute to a more pleasant experience for both you and your driver.