Car Rental Booking & Issues Management – Freenow

With the Freenow app, you can rent a car anywhere in the world where our vehicle providers operate:

Open your Freenow app and choose the Car Rental option
Tap Find a car
Enter the pickup and drop-off location, date and time
Select your desired vehicle and the available insurance options
Confirm your rental by clicking Continue to Book (you can pay in advance - and reduce the cost- or pay at the desk). Your reservation will be securely saved in your app!
Collect your car at our vehicle provider's office. You must present your ID, driver's license and the credit card used for booking.

Open the app and select Car rental
Tap Manage a booking > Edit booking
Apply any change you need. Keep in mind that any modification will require cancelling the existing booking and creating a new one with the updated final price.

For cancelling your rental, contact our vehicle provider:

Please note that cancellation fees may apply for those bookings paid in advance.

For any payment issues, lost items, accidents or other concerns regarding your car rental, reach out to our vehicle provider directly:

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