This information is for France, where your app is based. To check the policy for another country, visit our Help Centre in your browser and tap the ‘globe icon.
In what cities can I order a taxi with Freenow?
What booking options does Freenow offer?
How are drivers selected to work with Freenow?
In what cities can I order a taxi with Freenow?
In France, we operate in:
- Aix-en-Provence
- Bordeaux
- Cannes
- Lyon
- Lille
- Marseille
- Nice
- Orléans
- Paris
- Reims
- Rouen
- Toulouse
- Toulon
- Troyes
Heading abroad? Check out where else in Europe Freenow operates here.
What booking options does Freenow offer?
Depending on the Freenow city you are in, you can choose from the following options:
| Car Type | Capacity | How is the fare calculated? |
|
Taxi |
3 Passenger Seats |
|
|
Van |
6 Passenger Seats |
|
|
Standard |
3 Passenger Seats |
|
|
Priority |
3 Passenger Seats |
|
|
Green |
3 Passenger Seats |
|
|
Accessible |
3 Passenger Seats | Metered Fare |
|
Ride-Hailing |
4 Passenger Seats |
How are drivers selected to work with Freenow?
All Freenow VTC drivers are independent workers, carefully selected through a thorough application process that varies by country and city due to local licensing requirements.
To work as a VTC driver, individuals must pass an exam to obtain a professional VTC card and operate under a registered structure (EI or company) listed in the VTC registry.
Before joining Freenow, drivers undergo additional checks, a personal meeting, and a comprehensive introduction to our platform.
Our dedicated team monitors driver performance, focusing on customer feedback to ensure high-quality service and ongoing support for drivers.