This information is specific to Greece, as your app locates you there. To view the policy for another country, visit our Help Centre in your browser.
Here you have all the information to manage your travel invoices/receipts:
👉 How do I get the receipt for my trip?
👉 Can I edit the invoicing address on a receipt I've already received?
👉 How can I distinguish invoicing between my private and business trips?
How do I get the receipt for my trip?
As the legal receipt is issued solely from the driver's meter, it can only be given by the driver after your trip.
FREENOW does not have the possibility of re-sending it. Just so you know, the taximeters are connected to the vehicle's cash register, so the receipt is issued automatically for each journey.
Can I edit the invoicing address on a receipt I've already received?
FREENOW cannot edit a bill that has already been issued by the driver, as we only act as an intermediary platform between passengers and drivers/partner providers.
How can I distinguish invoicing between my private and business trips?
Easily separate your private and business trips for simpler expense reporting by setting up your Business Profile in the app. Here’s how:
- Open the app and tap on ‘Account’ or ‘Wallet’ in the bottom left corner
- Select ‘Business profile’ or ‘Business payment method’
- Fill out your business details and add a payment method
- When ordering a trip for work, switch to the business icon so it’s billed correctly
- You can find the invoices for your business rides in your Business Profile
Additionally, you can connect your FREENOW account to SAP Concur or Cytric through the ‘Expense provider’ option for seamless expense tracking.