This information is specific to Greece, as your app locates you there. To view the policy for another country, visit our Help Centre in your browser.
Here you have all the information to manage your travel invoices/receipts:
👉 How do I get the receipt for my trip?
👉 Can I edit the invoicing address on a receipt I've already received?
👉 How can I distinguish between my personal and business trips?
How do I get the receipt for my trip?
As the legal receipt is issued solely from the driver's meter, it can only be given by the driver after your trip.
FREENOW does not have the possibility of resending it. The taximeters are connected to the vehicle's cash register, so the receipt is issued automatically for each journey.
Can I edit the invoicing address on a receipt I've already received?
FREENOW cannot edit a bill that the driver has already issued, as we only act as an intermediary platform between passengers and drivers/partner providers.
How can I distinguish between my personal and business trips?
You can easily keep your personal and business trips separate by setting up a Business Profile in the app:
- Open the app and tap on ‘Account’ or ‘Wallet’ at the bottom of the main screen
- Select ‘Business Profile’
- Enter your business details, such as your company name and work email address
- When booking a trip for work, switch to your Business Profile by tapping the business icon. This ensures the trip is correctly categorised as a business trip
View this classification (Personal or Business) in the ‘Trips’ section at the bottom of the main menu.