The 'Statements' tab is the section where you’ll find your monthly invoices, regardless of whether you’re a credit card or invoice account. It lists the month, invoice number, total spend and number of trips. You can download the document as a PDF, CSV or XLXS.
Invoices are uploaded on the first working day of the month, as well as being emailed to the designated account contact.
If you have a credit card account, the invoice will detail the total spent in the month and note that the amount has been paid by credit card. For an invoice account, our bank details will appear instead.
Payment guidelines for billing accounts
To ensure smooth payment processing, please follow these rules:
- Reference the Invoice Number: Always include the invoice number in the payment reference (format: 123-12345, found on the first page of your invoice).
- One Transfer per Invoice: Make a separate transfer for each invoice; do not combine payments for multiple invoices.
- Meet the Payment Deadline: Payments must be made within the timeframe specified in our Terms and Conditions.
Important: Freenow does not offer integration with external client tools for invoice delivery.