To rent our bikes, you don't need any documents or prior experience. The only requirement is that you are over 18 years old.
Once you are registered on the Freenow app and have added a valid payment method*, you can book any eBike from any of our providers, either through your personal account or through your business account (if multimobility services are enabled).
For your safety and that of your community, all users must adhere to the following rules:
- One person per bike
- Respect local traffic rules
- Do not ride under the influence of alcohol or drugs. For your own safety and that of others, call a Freenow taxi
- Be attentive and ride smartly: do not ride in blind spots and always stay focused and aware of your surroundings, traffic, and pedestrians
- Do not wear headphones, do not look at your mobile phone, and do not do anything that may distract you from traffic
*We accept debit or credit cards (Visa, Mastercard, American Express), PayPal and Apple Pay.