To rent our bicycles, you don't need any documentation or previous experience. The only requirement is that you are over 18 years old.
Once you have registered on the Freenow app and added a valid payment method*, you will be able to reserve any eBike from any of our providers, either through your personal Freenow account or your company account (if Multimobility services are enabled).
For your safety and that of your community, all users must comply with the following rules:
- One person per bicycle
- Respect local traffic laws.
- Do not drive under the influence of alcohol or drugs. For your own safety and that of others, call a taxi
- Be attentive and drive smartly: do not drive in blind spots and always stay focused and attentive to your surroundings, traffic, and pedestrians
- Do not wear headphones, look at your phone, or do anything that may distract your attention from traffic
*We accept debit or credit cards (Visa, Mastercard, American Express), PayPal, Google Pay, and Apple Pay.