Delete a company payment method
If you wish to delete a company credit card, you can go to the 'Account' tab in the left column of the Admin Panel and then to 'Payment Settings'. Here you simply need to click on the trash can icon next to the credit card details.
Add a company payment method
FREENOW supports the following payment methods: Visa, Mastercard, AMEX, Revolut, Apple Pay, Google Pay, PayPal.
To add a credit card, select the 'Add Credit Card' button in the 'Payment Settings' section of 'Account'.
When adding the credit card to your Business Account, a message will appear indicating that we need to allow your bank to verify your identity (European regulation PSD2). This means that credit card users may need to provide additional authentication during online payment*.
These 3D Secure checks will not always be necessary and their frequency may vary depending on different factors, such as the payment amount or the payment history data with your bank.
To update your credit card, for security reasons, you cannot modify its data. You need to delete it and enter the details of the new card as explained.
If you want to add or update an AMEX credit card, we will have to do it for you. Just send a request to our Support Team. The support team will forward your request to our dedicated team, who will respond to you shortly.
*PayPal, Apple Pay, and Google Pay are not affected.