If you have requested one of the following options:
- Taxi
- Taxi XL
- Taxi Eco
- Wheelchair Accessible Taxi
- Taxi School
and you need to change your destination or make a detour during your ride, simply inform the driver. The final cost will be the one indicated by the taximeter plus any surcharges, if applicable in accordance with the local taxi regulations.
If instead you have selected the Taxi Go option (maximum guaranteed fare) and you wish to change the destination address, you will need to modify the address through the app so that the maximum fare can be recalculated.
Here's how to do it:
- Press 'Edit ride' on the main screen
- Enter the new address
- Accept the new maximum guaranteed fare by pressing 'Confirm new fare'
Note: if the new fare is higher than the original one, your bank will either create a second hold to cover the difference, or cancel the original one and create a new one for the modified amount. This depends on your bank operator. Learn more
Also, please note that the Taxi Go option does not include waiting times, stops, or route changes. In these cases, the driver will be authorized to request payment for the difference between the maximum fare indicated in the app and the amount shown on the taximeter.
The payment of the difference can be made via the app, in cash, or by card.