• How do I opt out of marketing emails?
    If you're wanting to opt-out of receiving updates from FREE NOW, you can do so very quickly in the app: Tap on the profile icon in the upper right-hand corner of the FREE NOW homepage Select 'Priv... View full article
  • How do I reset my password?
    Resetting your password couldn't be easier! Via the browser:  Click this link and enter your FREE NOW email address In a few minutes, you'll receive an email with additional instructions for reset... View full article
  • Can a driver rate me?
    Drivers have the ability to rate their passengers after every trip. The 'Rating' you see on your app is the average of all ratings you've received. You cannot see what individual drivers rated you.... View full article
  • Why does it say my email address is already in use?
    When you attempt to register with FREE NOW and you get an orange pop-up message saying 'This email address is already registered with FREE NOW', it means an active account is currently associated w... View full article
  • How to update my profile information/password?
    If you're simply wanting to change/update your existing information/password, it couldn't be easier! Follow our steps below: Tap on your profile icon in the top right-hand corner of the FREE NOW a... View full article
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