Paying your Fare
Payments & Methods
- I think I've been charged twice
- What is a pre-authorisation hold?
- When will you release my card pre-authorisation?
- How can I pay for my trip?
- How can I add/remove a payment method?
Fares & Fees
Invoices & Receipts
- I don't understand the price I've paid
- I think the fare I have been charged is incorrect
- How do I request a copy of my invoice?
- When do I receive my receipt?
- Save/change invoicing address