• How do I sign up and create my FREE NOW passenger account?
    Once you successfully download the FREE NOW app, you'll need to complete a simple registration process. Just tap on the "Free sign up" button in the app to enter your information. Once you've enter... View full article
  • How can I check my trip history?
    FREE NOW passengers have access to their last six months of trip history via the app. Please follow the steps below in order to review your trip history:   Step One: Open the FREE NOW app and selec... View full article
  • Can I book without a specific destination?
    Booking without a specific destination isn't possible on the FREE NOW app in Ireland, Don't worry, if your plans change whilst you are onboard you can let your driver know and they will be able to ... View full article
  • How do I save my home and work addresses?
    In order to save your home or work address on the FREE NOW app, please follow the steps outlined below:   Step One: Open the FREE NOW app and select the 'Enter your destination' box. Step Two: Once... View full article
  • How can I rate my trip?
    Your feedback is really important to us as it helps us constantly improve our services. We strongly encourage you to rate your FREE NOW driver and leave a comment about your experience. Once your t... View full article
  • How can I add a favourite driver?
    Did you get exceptional service from a driver and want to take a trip with them again? You can favourite them at the end of your journey making it more likely they will pick you up again in the fut... View full article
  • I am not receiving notifications from FREE NOW
    We're sorry to hear you're not receiving notifications! FREE NOW will always send you a notification once we have assigned you a driver and when the driver has arrived at your pick-up point. If you... View full article
  • How are FREE NOW drivers selected?
    All FREE NOW drivers are self-employed and carefully selected via a thorough application process. The application process varies from country to country and even city to city, as local governing bo... View full article
  • Which cities can I use FREE NOW in?
    FREE NOW is available in over 100 cities in 9 different countries across Europe.  In the Republic of Ireland, you can find taxis in the following cities along with many other regional towns. Cork ... View full article
  • How do I install the FREE NOW passenger app?
    Downloading the FREE NOW app and creating your FREE NOW account is totally free! The FREE NOW app is available to download in the App Store (Image 1) and the Google Play Store (Image 2): Open the ... View full article
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