• How can I order a trip for a guest?
    Do you want to know how to order for a guest? Click one of the topics below to jump straight to the relevant instructions. How to order for a guest via the Web Booker How to order for a guest in t... View full article
  • How do I use the WebBooker?
    Our hospitality expert Marie takes you through all of the features in our WebBooker which is tailor made for getting guests to and from hospitality venues.   View full article
  • Can I book a taxi over the phone?
    Can I book a taxi over the phone?   Bookings can be made on our app (available in the App Store and Google Play Store) and online web-booker. View full article
  • Who can use the web-booker? 
    Who can use the web-booker?    Anybody with a FREE NOW profile can use our web-booker but this option is particularly useful for the likes of busy reception desks, where multiple bookings will need... View full article
  • Order a trip for an employee
    Currently, it is not possible to order for an employee added to the business account from your personal app but you can do this via the Web Booker -  https://web-booking.free-now.com/.  Click here ... View full article
  • Can I save guest information?
    Yes, if you’re booking for someone who is not on the account but travels regularly, you can click ‘save guest information’ on the web booker and it will be stored for future use. View full article
  • I can’t enter passenger details on the web-booker?
    If you’ve selected an employee from the drop-down list on the web-booker, you’ll be unable to enter a passenger name and number as the web-booker considers the selected employee as the passenger.  ... View full article
  • How do I complete a “Pay with FREE NOW”?
    If you flag a taxi on the street and wish to pay with your business account, ask the driver to select the ‘Pay with FREE NOW’ option on his app and open your own profile so that you can connect you... View full article
  • What are the prebook limitations?
    Using our web-booker, you can book a taxi from 2 months in advance right up to 20 minutes beforehand. However, bookings made less than 20 minutes will be treated as an ‘adhoc’ so we recommend booki... View full article
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