To increase the safety of FREE NOW drivers and passengers, we have turned on the phone masking function.
- Phone masking is where the phone number of either the driver or passenger has been replaced with a generic phone number that cannot be used outside of the app
- Drivers are only able to contact the passenger once the trip has been accepted and right up until the trips been completed
- Passengers are able to reach their driver via the app up to 7 days after the trip has been completed
- To successfully contact a driver or passenger via the FREE NOW app, the phone number you're calling off must be the same as the number connected to you're FREE NOW account