If your email address is shown as already taken when you attempt to register with FREE NOW, this email address may already be associated with another FREE NOW account.
In the case you have not previously registered with FREE NOW, please let us know by submitting a request and our team will look into this for you.
But if you already have an account but have forgotten your password and cannot edit your information, we are unable to make manual changes. In this case, please tap on "Reset/change password" in the Help menu and follow the steps described on How do I reset my password?