We know that when you take a trip, the most important thing is that you get there safely. Your safety is our number one priority. Read more about the steps you should take if you need to report an experience of discrimination while riding with FREE NOW.
FREE NOW operates a zero tolerance on discriminatory behaviour. In accordance with our license requirements, we investigate every allegation fully before taking the appropriate action. This may include permanent suspension of the driver involved from the FREE NOW platform.
If you feel you have witnessed or been a victim of discrimination, we strongly urge you to contact the authorities and to our submit a request to our support team.