The privacy of both passengers and drivers is extremely important to FREE NOW. With this in mind, FREE NOW drivers are not able to see a passenger's phone number when using the app or vice versa.
We use what's called 'phone number masking', where calls between passengers and drivers are routed through a privacy system and display a generic phone number to both users. This will usually show as a number beginning with '01'.
As a passenger, you are able to call your driver via the app during your trip and up to 7 days after the trip has ended. In order for this feature to work, it's essential that your phone number on your FREE NOW account is up-to-date: How to update my profile information/password?
Please note that drivers are only able to contact you while the trip is active.