When you've arrived at your destination and ended the trip, there'll be a button that says 'App Payment' or 'Cash Payment' depending on the payment method chosen by the passenger.
- Tap the payment button, type in the fare amount displayed on the meter and press the ‘Continue’ button (Image 1).
- Once you're happy that the correct fare has been entered, tap on 'Payment received' to confirm the payment (Image 2).
- When it has been successfully completed you'll see a green ‘Payment successful’ screen, you will then be taken back to the main screen of the app. (Image 3).
- If the passenger has selected 'Cash Payment', then you must take payment from them directly as they'll not be charged via the app. This can be with cash or via a card reader machine.
If requested by the passenger you can also use the 'Switch payment method' button to change from cash to app or vice versa. Please note that if you are changing from cash to app, the passenger needs to confirm this on their app as well so make sure you do this before they exit the vehicle.
If you have further questions regarding charging for a trip, please contact our Driver Care Team directly. They'll be happy to help.