If you're looking to change the bank details which FREE NOW uses for your weekly payments, please contact our Driver Care Team.
In your request, please include:
- Your current account number (IBAN)
- Your new account number (IBAN)
For security reasons, we also need the following information before we make any changes to your account:
- Your date of birth
- Your badge number
When contacting the Driver Care Team, please make sure you use the email address registered to your FREE NOW Driver account. Your request will not be processed if it is sent from a different email address.
Please double-check your bank details to make sure they are correct. Any errors could lead to your payment being sent to the wrong bank account, and the funds may not be retrieved.
Finally, please note that for security reasons we can’t accept requests to update your bank details over the phone.