Are you wanting to know how to order for a guest? Click one of the topics below to jump straight to the relevant instructions.
How to order for a guest via the Web Booker
How to order for a guest in the app
How to order for a guest via the Web Booker
To order for a guest using the web booker:
1. Enter the basic trip details (Image 1)
- Enter the Pick-up address
- Enter the Destination address
2. Select the payment method and fleet type, and add guest info and any other info relating to this trip (Image 1)
-
Select payment method
-
Select the fleet type
-
Under 'Who are you booking for?', select 'Guest' (Image 1)
-
Now fill in your guest’s info:
-
Passenger name
-
Passenger phone number. Make sure the country code is correct.
The specific other options you see will depend on your account, but here’s an overview. You may choose to:
- Send trip details by SMS (to the guest)
- Send SMS-copy to booker (that is, to yourself)
- Save guest information
- Select a cost centre
- Enter the purpose of the trip
- Type a message for the driver
- Create TAN
5. Order
- Finally, click on the 'Order now' button.
How to order for a guest in the app
1. Open the app.
2. On the main screen: Enter your destination or click 'Skip' to go to the 'Service type' screen. (Image 1)
3. On the Service type screen: Click on the payment section (e.g. Cash). (Image 2)
4. The 'Payment options' screen will appear: Make sure that the Business tab is selected.
5. Click on 'Order for a guest'. (Image below)
6. Now, on the 'Your guest' screen, fill in your guest’s info:
- First name
- Last name, and
- Phone number:
If you need to change the phone number’s country code:
- Tap the down arrow next to the flag and country code.
- On the Select country screen, look for the country in the list, or type the name of the country in the search box. (Image 1 below)
- Select the country.
- You will be taken back to the Your guest screen. Enter the rest of the phone number. (Image 2 below)
- Click on Done.
Now, back on the Payment Options screen, you’ll see your guest’s name under Order for.
-
Click on 'Done' in the top right corner. (Image 1 below)
-
You’ll be taken to the Service type screen. Select the service and click on the Order button. (Image 2 below)
