In order to improve the efficiency of the service FREE NOW have a €5 passenger cancellation fee. You can still cancel your trip at any time, but please note you may be charged a fee if:
- You cancel your booking 2 minutes after a driver accepts and they’re en route to pick you up
- If you didn't show up and your driver waited longer than 5 minutes.
You can find our FAQ's here
You can read our Cancellation Fee policy here