The entries you're seeing on your bank statement may not be charges but in fact pre-authorisations.
A pre-authorisation is a temporary hold of funds placed on your account when you order with FREE NOW. We use pre-authorisations to check that your payment method is valid and has sufficient funds. The amount we pre-authorise will depend on the type of trip you're booking and the payment method you're using.
If you'd like to know more about how pre-authorisations work or when your funds will be released, please check out our pre-authorisation pending transaction FAQs.
Do you have any further questions? Please contact our Passenger Care Team directly. They'll be happy to help!