We know that when you take a trip, the most important thing is that you get there safely. Your safety is our number one priority. Read more about the steps you should take if you need to report a safety issue you experienced while riding with FREE NOW.
If you have been involved in a serious incident and are injured, or feel unsafe, then we strongly recommend you contact the emergency services on 999.
If you have been involved in an accident or any other serious incident while riding with FREE NOW, please submit a request below.