We're sorry to hear you're not receiving notifications! FREE NOW will always send you a notification once we have assigned you a driver and when the driver has arrived at your pick-up point.
If you’re not receiving these notifications, this is most likely because you have them disabled on your phone. Please follow the steps below in order to activate FREE NOW notifications (please note that the steps may differ depending on your mobile model and make):
- Go to "Settings" on your phone and select "Notifications" tab (Image 1)
- Scroll down until you find the FREE NOW option and then select the tab (Image 2)
- Ensure the 'Allow notifications' tab is switched on (Image 3 - currently shows notifications as switched off)
Got another question? Reach out to our Support Team. They'll be happy to help!