Your feedback is really important to us as it helps us constantly improve our services. We strongly encourage you to rate your FREE NOW driver and leave a comment about your experience.
Once your trip is complete, you will be able to rate your driver and their vehicle out of 5.
Did you forget to provide a rating straight after your trip? Don't worry! You can still rate them in the trip overview under “Trips.” Remember, the more information you leave us, the better we can improve our service for your next journey with FREE NOW.
Did you have a driver that you particularly enjoyed? You can now save that driver as a favourite to be matched with them again in the future. Please review 'How can I add a favourite driver?' to get more information regarding this.