Profile updates can only be made through the FREENOW app. Changes cannot be made through a web browser or by our team, as we do not have access to edit your account details.
Follow our steps below:
- Go to 'Account' in the bottom left corner of the app
- Tap your name to open the profile menu
- Scroll down to 'More' > 'Change password'
- Enter your current password and after this, enter your new chosen password. Repeat this process once more in the box below
- Click 'Update password'
If you've forgotten your password and can't log into the app, check out our article on 'How do I reset my password?'.