Download the FREENOW app from the App Store or Google Play. Once downloaded, complete the registration process:
- Open the app and enter your phone number
- Enter the code we send you via SMS
- Fill in your personal details. Note that it's not possible to create an account with an email that's already registered*
- Your account is now ready to use! Welcome to FREENOW!
If you already have an account but have forgotten your password and cannot edit your information in-app, follow the steps on 'How do I reset my password?'.
*Why does it say my email address is already in use?
When you attempt to register with FREENOW and you get an orange pop-up message saying 'This email address is already registered with FREENOW', it means an active account is currently associated with that particular email.
If you've not previously registered, please let us know by getting in contact with our Passenger Care Team directly.