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  1. FREE NOW
  2. Multimobility
  3. How to use Carsharing

How to use Carsharing

  • What type of Carsharing cars do you offer in the FREENOW app?
  • Where can I drive the Carsharing?
  • Who can rent Carsharing and what driving licences are accepted?
  • Am I insured for Carsharing when booking via the FREENOW app?
  • Can I reserve a Carsharing car in advance?
  • What do I have to do before my first Carsharing trip?
  • What should I do if the Carsharing car's fuel is empty?
  • How do I start a Carsharing trip?
  • Can I park the Carsharing car during my trip and keep my trip running?
  • Where can I park the Carsharing and finish my rental?
  • Do I need to refuel the Carsharing car after my trip?
  • What should I do if I have an accident in a Carsharing car?
  • I found / lost something in the Carsharing car. Who should I contact?
  • What happens if I break traffic rules during my Carsharing trip?
  • Why have I been charged a temporary hold for my Carsharing rental?
  • How to claim a charge for the rent of my Carsharing?
  • Where should I report any damage to the Carsharing car?
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