• When will I be paid?
    From the start of September 2021, payments will be processed once a week, every Tuesday. This will cover all trips from the week prior (Monday - Sunday).  Any cancellation fees or other credits wil... View full article
  • How do month-end payments and invoices work?
    For the final pay period of each calendar month, you'll receive two invoices and two separate payments to your bank account: One invoice will cover the last remaining days of the previous month. T... View full article
  • Why is the fare in my app different to the fare in my payment statement?
    Your payment for a FREE NOW trip will be less than the fare you see in the app.The fare you see is what the passenger is charged. We deduct a commission from the trip fare, and the amount shown in ... View full article
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