• How can I change my phone number or email address?
    If you wish to change personal details such as your phone number or email address please contact our Driver Care Team directly. They'll get this updated for you.  If you are requesting a change of ... View full article
  • How can I change my bank details?
    If you'd like to change the bank details which FREE NOW uses for your twice-weekly payments, please contact our Drive Care Team. In your request, please include: Sort Code Account Number Account N... View full article
  • How can I change my driver photo?
    For public safety reasons, the only way to change your photo is by visiting our Driver Centre, where a member of our Driver Care team will take a new one for you. We aren't able to accept images th... View full article
  • How do I delete a vehicle from my account?
    You will be able to delete any of your listed vehicles directly via the Driver Portal. There will be a ‘Delete’ option on the right-hand side of your listed vehicles and you will be asked to confir... View full article
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