Account Access

Forgot your password? No worries, here’s how to reset it. Open the FREE NOW driver app. On the login page, click ‘Forgotten password?’. (see the 1st image below) A new page will appear (see the 2n... View full article

Multi-Factor Authentication, also known as MFA or 2FA is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting evidenc... View full article

We've introduced a new, more secure method of logging in to the driver app, which complies with the GDPR requirements. If you log out of the app via the 'Menu' (Image 1), you'll have to re-enter yo... View full article

Are you seeing "The details you have entered do not match any account" when you try to log in to the FREE NOW driver app? If you've forgotten your password, follow our instructions here. If you can... View full article

Your credentials for both the driver app and the driver portal are the same.    To log in: Open the FREE NOW driver app  Tap 'Sign in to an existing account' (Image 1)  Enter your username, that ... View full article

FREE NOW has a web portal through which you'll have access to information on your 'Performance', 'Booking History', and 'Invoices' for any period and at any time. To log in, follow these steps: Op... View full article