• How do I reset my password?
    Forgot your password? No worries, here’s how to reset it. Open the FREE NOW driver app. On the login page, click ‘Forgotten password?’. (see the 1st image below) A new page will appear (see the 2n... View full article
  • What is Multi-Factor Authentication? 
    Multi-Factor Authentication, also known as MFA or 2FA is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting evidenc... View full article
  • How can I stay logged into the FREE NOW driver app?
    We've introduced a new, more secure method of logging in to the driver app, which complies with the GDPR requirements. If you log out of the app via the 'Menu' (Image 1), you'll have to re-enter yo... View full article
  • I've forgotten my FREE NOW driver account details?
    Are you seeing "The details you have entered do not match any account" when you try to log in to the FREE NOW driver app? If you've forgotten your password, follow our instructions here. If you can... View full article
  • How do I log in to the FREE NOW app?
    Your credentials for both the driver app and the driver portal are the same.    To log in: Open the FREE NOW driver app  Tap 'Sign in to an existing account' (Image 1)  Enter your username, that i... View full article
  • How do I access the FREE NOW Driver Portal
    The FREE NOW Driver Portal can be accessed here. To sign in (Image 1), use the same details you use for the driver app: Your email address will be your username The password will be the same one ... View full article
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