• How do I pay for my FREE NOW trip?
    Paying for a FREE NOW trip is very simple. If you're travelling with a FREE NOW 'Ride' or 'EV Ride' all payments are processed in-app via card or Apple Pay. All you'll need to do is add your card o... View full article
  • How can I add a payment method?
    To add a new payment method to your FREE NOW account, please follow the steps below: 1. Tap on the Profile icon in the top right-hand corner of the map screen (Image 1) 2. Select 'Wallet' (Image 2)... View full article
  • How can I remove a payment method?
    To remove a payment method, please follow the steps below:  Tap on the Profile icon in the top right-hand corner of the map screen  Select 'Wallet' (Image 1)  Click on the card you wish to remove ... View full article
  • What payment methods are accepted on FREE NOW?
    Currently, we accept credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal as valid payment options. View full article
  • How can I pay using Apple Pay?
    You can now choose Apply Pay as an in-app payment method for the FREE NOW app. If you've already got Apple Pay on your phone it will automatically be available to use as a payment method, so there’... View full article
  • How can I pay using Google Pay?
    You can now choose Google Pay as an in-app payment method for the FREE NOW app. If you've already got Google Pay on your phone, and have the latest version of the FREE NOW app, Google Pay will auto... View full article
  • How can I pay using PayPal?
    If you're wanting to link PayPal to your FREE NOW account please follow the steps below: 1. Tap on the Profile icon in the top right-hand corner of the map screen (Image 1) 2. Select 'Wallet' (Imag... View full article
  • How to assign my Company Account as a payment method for my business trips?
    If you already have an active FREENOW for Business Company Account, then you can now use it as a payment method instead of your personal account. To do this, before requesting your taxi, you have t... View full article
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