• What is FREE NOW Deals?
    FREE NOW Deals is our Driver Loyalty Program. You can access a range of exciting benefits via the FREE NOW Deals platform. The benefits available depend on the number of trips you complete with FRE... View full article
  • How do I access FREE NOW Deals?
    To access our Driver Loyalty Program you will first need to create a Loyalty account. You will find a link in the email with the subject 'Driver Loyalty Program is back!'. Just follow the link to c... View full article
  • What are loyalty tiers and how do I check what tier I am in?
    Our Loyalty Program is made up of 3 tiers. Your tier depends on the number of trips you completed in the previous month. The trips needed to reach each tier can be seen below: Tier Rides Needed ... View full article
  • How do I reach the next tier of FREE NOW Deals?
    Your loyalty tier refreshes monthly as it is based on the number of trips you completed via the FREE NOW driver app in the previous calendar month. Once your loyalty tier is set for the current mon... View full article
  • Will you be adding more benefits to FREE NOW Deals in the future?
    Yes! We are always looking to improve FREE NOW Deals and we'll be adding new benefits in the coming months. If you have any suggestions for potential new benefits, please contact our Driver Care Team. View full article
  • Do the benefits on FREE NOW Deals have an expiry date?
    The FREE NOW Driver Deals have an expiry date but the expiry dates will vary depending on the benefit. To find out the expiry date of a specific reward, click on the benefit icon on the FREE NOW De... View full article
  • Why can't I login to the FREE NOW Deals site?
    The FREE NOW Driver Deals website is run by a third party company so our Driver Care Team are unable to assist with any troubleshooting issues.  If you're having trouble logging into your account p... View full article
  • What do I do if I have a problem with the FREE NOW Deals website
    The FREE NOW Driver Deals website is run by a third party company so our Driver Care Team are unable to assist with any troubleshooting issues.  If you are having any trouble with the website, plea... View full article
  • Why can't I access FREE NOW Deals via the app?
    The FREE NOW Driver Deals website is run by a third party company and as a result, you're currently unable to access the deals via the FREE NOW Driver app. Instead, you'll need to log in directly v... View full article
  • How do I opt out of the FREE NOW Deals loyalty program?
    We're sorry to see you go! To opt-out of the driver loyalty program please contact our Driver Care Team directly. They'll be happy to help.  Please allow 7 days for your opt-out request to be proce... View full article
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