• How can I download the monthly invoice of my Business Account?
    Invoices are emailed to a designated email address on the first of the month. You will receive a monthly invoice regardless of whether you have a credit card or billing account. These invoices can ... View full article
  • How to read the monthly invoice of my Business Account?
    Every month, Administrators will receive an invoice with the sum of the tours done on their Business Account. The following model explains how to understand the fields and information gathered. Im... View full article
  • Who can receive receipts of trips of a Business Account?
    Passengers will receive a detailed receipt at the end of every trip to their personal user email address. Due to GDPR, we will need permission from the passenger who took the trip so that we can re... View full article
  • Why am I not receiving receipts for my trips made with my FREE NOW Business Account?
    E-receipts are always sent from an address with domain @free-now.com to your email address registered in your passenger account. For receiving your receipts, first ensure that: The messages aren’t... View full article
  • How can I amend a Business Account invoice?
    In case you need to amend or modify any invoice from issue under a FREE NOW Business Account, submit a request to our Support Team, so we can help you to update the information correctly and resend... View full article
  • How can I modify the invoicing address?
    In case there was an error with the invoice billing address of your company trip, submit a request to our Support Team, so we can help you to update the information correctly and resend the invoice... View full article
  • How to upload my receipts to my Concur or Amadeus cytric account?
    To ensure that your trip receipts are uploaded to your Concur account or Amadeus cytric account, their logo in the 'Payment' tab of your passenger app must be highlighted. Once highlighted (meanin... View full article
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