• How to update your device's battery optimisation to access the full FREE NOW Driver app experience
    We've discovered that some Android devices do not send location updates when the driver app is in the background, i.e. while using Waze or another transportation app. This issue is due to a defaul... View full article
  • I'm unable to login to the app/driver portal
    When logging into either the FREE NOW driver app or the Driver Portal you can use the same credentials for both. When logging in, your username will be the email address registered to your FREE NO... View full article
  • Why am I not receiving any offers?
    Here are a few tips you can follow to help make sure you receive offers via the FREE NOW driver app: Jump straight to specific instructions by clicking on the suggestions below. How to allow loca... View full article
  • The app is unable to determine my location
    If you can't be located on the map/aren't seeing the map, and your phone displays an error message, please check that your location services setting is ON. Not sure how to do this? Don't worry, we'... View full article
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