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  1. FREE NOW
  2. Drivers & Fleet Owners
  3. TAXI
  4. Using the App

Using the App

General Info

  • What are prebookings?
  • What is the 'On the Way' function?
  • How do driver ratings at FREE NOW work?
  • How can I improve my rating?

How to's (Trips)

  • How do I accept or reject a trip? And what happens if I reject a trip?
  • How do I go online/offline for accepting a trip?
  • What is "Auto-accept" (Follow-up jobs) and how do I use it?
  • How do I create a hop on trip?
  • Where can I see and accept prebookings?
See all 10 articles

Troubleshooting

  • I am unable to login to the app/Driver Portal
  • I am not being offered any trips
  • The FREENOW app is unable to determine my location
  • What is a Virtual Rank and how does it work?
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