TAXI
Joining FREE NOW
- Why join FREE NOW?
- Why join FREE NOW
- Where do we operate in the UK?
- How to register with FREE NOW
- What are the requirements for joining FREE NOW?
FREE NOW's Green Charter - Taxi
Your Account
- How do I access the FREE NOW Driver Portal
- How do I log in to the app/Driver Portal?
- Where can I find my FREE NOW driver ID?
- How do I reset my password?
- Changing your phone number or email address
Using the App
Payments & Adjustments
- When will I be paid?
- How can I see what I have earned?
- Month-end payments and invoices
- How do I read/understand my invoice?
- How to read/understand my trip overview?
Fares, Bonuses & Fees
- How is the fare calculated?
- How much commission do I pay?
- Quests: Do you offer job bonuses?
- Tips
- Cancellation fees (formerly Scrubs)
Your Documents
Driver Loyalty & Benefits
Issues with Passengers
- When can I refuse service to a passenger?
- A Passenger forgot something in my vehicle
- A Passenger vomited in my vehicle
- Can I drive with Passengers under the age of 18?
- A Passenger wants to bring a pet - what should I do?