Using FREE NOW
Ordering a trip
- How do I request a trip?
- How do I make a prebooking?
- I cannot order a trip
- How can I cancel a trip?
- How do I make a detour or add stops during my trip?
What services do FREE NOW offer?
Using the FREE NOW app
- Which cities can I use FREE NOW in?
- How do I install the FREE NOW passenger app?
- How do I sign up and create my FREE NOW passenger account?
- How do I save or remove my home and work addresses?
- Can I book without a specific destination?
FREE NOW Loyalty Program
- What is the FREE NOW passenger loyalty program?
- How can I gain FREE NOW loyalty points?
- How can I use my FREE NOW loyalty points?
- What are the FREE NOW loyalty statuses?
- Do my FREE NOW loyalty points expire?