Using FREE NOW
Using the FREE NOW app
- How do I sign up and create my FREE NOW passenger account?
- How can I check my FREE NOW trip history?
- Can I book a car without a specific destination?
- How can I save or remove my home and work addresses?
- How can I rate my FREE NOW trip?
How to book a car
- How do I request a trip?
- How do I make a 'Ride' prebooking?
- How do I make a 'Taxi' prebooking?
- How do I cancel a prebooking?
- How will I know when my prebooked trip is on its way?
How to use an eScooter
- How do I unlock an eScooter?
- How do I start riding my eScooter?
- Before every eScooter ride, do a safety check!
- What are the requirements to rent an eScooter?
- How do I end my eScooter rental?
FREE NOW Services
FREE NOW Loyalty Programme
- What is the FREE NOW passenger Loyalty Programme?
- How can I gain FREE NOW loyalty points?
- How can I use my FREE NOW loyalty points?
- What are the FREE NOW loyalty statuses?
- How do I redeem my loyalty points for eScooter discounts?