Payment & Fares
Payments & Methods
- How can I pay for my FREE NOW trips
- Have I been charged twice?
- What is a 'card pre-authorisation' or a 'temporary hold' to my account?
- Pre-authorisation on PayPal payments
- When will my pre-authorisation charge be released?
Fares & Fees
Invoices & Receipts
- I don't understand the price I've paid
- The charges on my bank account are different to the booking fare
- When do I receive my receipt?
- How do I add/update my invoicing address?
- Can I edit the invoicing address on a receipt I have already received?