Lost Property

  • How can I report a lost item?
    If you've left something in a FREENOW follow these 2 steps; Call your driver directly via the app. This is the fastest way to retrieve your belongings. For instructions on how to call your driver... View full article
  • I couldn't reach my FREE NOW driver about my lost item
    If it's been more than 7 days since you completed your trip, or you're unable to contact your driver by the app, please complete our Lost Item Report Form with details of your item and trip. Our Pa... View full article
Still need help? Contact us